Compassion & Courage: Conversations in Healthcare
"Compassion & Courage" is a healthcare podcast hosted by professional speaker, Marcus Engel, and his wife, Marvelyne aka The Hotness.
This podcast includes conversations on the leadership topics, we all need: resiliency, finding compassion for ourselves and others, and healthcare trends. There are lots of interviews with docs, nurses, experts, patients, and folks in the field up to their ears doing the work… and finding the balance.
Marcus is a speaker, consultant, professor, and the author of “The Other End of the Stethoscope” and “I’m Here: Compassionate Communication in Patient Care,” two texts that are often used by hospitals and nursing schools.
"Compassion & Courage: Conversations in Healthcare" is a Marcus Engel podcast and the views expressed are entirely his own.
Compassion & Courage: Conversations in Healthcare
Joe Mull, CSP, M.Ed - Employalty: The Book that Recalibrates the Workplace
Marcus is joined by Joe Mull, CSP, to break down what employers need to do to create employee loyalty. Joe shares the three factors that must be in place for a thriving staff. In a twist, Marcus starts off the episode sharing a story of Joe’s compassion and the specific words he said to Marcus in a crisis. The two talk about the people behind the terms “staff” and “work force” to show how employers can create more humane working conditions. Hint: this goes across industries. If you’ve ever thought about quitting a job, Joe understands and shows how there CAN be a difference in work culture.
Key topics:
- 00:00 – Introductions
- 00:47 – Real time compassion and a funny story.
- 03:05 – Marcus brings up the topic of today’s podcast, keeping people in their jobs and increasing employee satisfaction. Joe shares is background and what has got him here.
- 05:02 – Joe answers questions about staffing levels, the labor market, and the future.
- 9:18 – Joe talks about how businesses need to create the ideal job and not find the “best person for the job.”
- 13:10 – Marcus and Joe talk about the immediate problem of the staff shortage. Joe discusses a few changes that can be made quickly to help create an attractive workplace.
- 17:30 – Marcus brings up the difficulty of meaningful work in healthcare. The two talk about burnout and the pull to not treat a Tuesday like a Tuesday.
- 22:00 – Marcus asks Joe to share a story about a time when he has witnessed compassion.
- 28:28 – Marcus asks his rapid-fire questions. Joe would like to leave everyone with, “Employalty makes work, work for all.”
- 35:12 – Thank you and conclusions!
Resources for you:
- More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
- Find the BossBetter Now podcast: https://www.joemull.com/bossbetter
- Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/
- Connect with Joe on LinkedIn: https://www.linkedin.com/in/joemull/
- Follow Joe on Twitter: @joemull77
- Learn more about Marcus’ Books: https://marcusengel.com/store/
- Learn more about Joe’s Book Employalty: https://www.joemull.com/employaltybook
- Subscribe to the podcast through Apple: https://bit.ly/MarcusEngelPodcast
- Subscribe to the podcast through Spotify: https://bit.ly/Spotify-MarcusEngelPodcast
- Subscribe to the podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast
More About Joe Mull, CSP, M.Ed:
Joe Mull is the author of 3 books including No More Team Drama and the forthcoming Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work (May 2023, Page Two publishing).
He is the founder of the BossBetter Leadership Academy and hosts the popular Boss Better Now podcast, which was recently named by SHRM as a “can’t miss show for leaders” along with podcasts from Brené Brown and Harvard Business Review.
In demand as a keynote speaker, Joe has taught leadership courses at two major universities and previously managed training at one of the largest healthcare systems in the U.S.
Date: 5/29/2023
Name of show: Compassion & Courage: Conversations in Healthcare
Episode title and number: Episode 104 – Joe Mull, CSP, M.Ed