Compassion & Courage: Conversations in Healthcare

Helping People Heals Me Too - Dr. Tiffany Pankow, MD

Marcus Engel Season 1 Episode 154

In today’s episode of Compassion & Courage, Dr. Tiffany Pankow, Chief of Caregiver Wellness and Patient Experience at Honor Health, discusses her role in promoting the well-being of clinicians and its impact on patient outcomes. Specifically, Dr. Pankow highlights the concept of Blue Zones, areas around the world where people live long and healthy lives, and how communities can adopt the principles of Blue Zones to improve well-being. She emphasizes the significance of relationships, purpose, and healthy habits in achieving longevity and overall health. Hope you enjoy this wholistic view into medicine and look beyond the treatments and at the system to build a better community. 

 

Key Moments

  • 00:00 - Introductions
  • 01:40 - Dr. Tiffany Pankow's Background
  • 03:28 - Impactful Patient Stories and Deep Listening
  • 06:02 - Choosing Family Medicine and Building Long-Term Relationships
  • 07:30 - The Power of Compassionate Presence in Patient Care and Witnessing Compassion
  • 11:45 - Leadership and Empathy in Healthcare
  • 14:27 - Creating Healthier Communities through Blue Zones
  • 26:50 - Addressing Burnout and Supporting Caregiver Wellness
  • 30:07 - Personal Questions and Billboard Message for Humanity, “Come together and heal.”
  • 34:40 - Closing Remarks and Thank Yous

 

Resources for you: 

 

Learn More About Dr. Tiffany Pankow, MD:

Dr. Tiffany Pankow, MD, is a family medicine specialist in Phoenix, AZ, and has over 23 years of experience in the medical field. She graduated from the University of Virginia, main campus, in 2000. Dr. Pankow is also chief of caregiver wellness and patient experience for HonorHealth, one of Arizona’s largest nonprofit healthcare systems serving a population of five million people in the greater Phoenix metropolitan area.

 

Date: 10/7/2024 
Name of show: Compassion & Courage: Conversations in Healthcare 
Episode number and title: Episode 154 – Helping People Heals Me Too - Dr. Tiffany Pankow, MD