Compassion & Courage: Conversations in Healthcare
"Compassion & Courage" is a healthcare podcast hosted by professional speaker, Marcus Engel, and his wife, Marvelyne aka The Hotness.
This podcast includes conversations on the leadership topics, we all need: resiliency, finding compassion for ourselves and others, and healthcare trends. There are lots of interviews with docs, nurses, experts, patients, and folks in the field up to their ears doing the work… and finding the balance.
Marcus is a speaker, consultant, professor, and the author of “The Other End of the Stethoscope” and “I’m Here: Compassionate Communication in Patient Care,” two texts that are often used by hospitals and nursing schools.
"Compassion & Courage: Conversations in Healthcare" is a Marcus Engel podcast and the views expressed are entirely his own.
Compassion & Courage: Conversations in Healthcare
The Power of Vulnerability in Nursing – Nikki Helms DNP, MBA, RN, CCRN-K
In today’s episode of Compassion & Courage, Marcus Engel speaks with Nikki Helms DNP, MBA, RN, CCRN-K, a dedicated nurse and patient experience leader. They discuss Nikki's journey into nursing, the importance of compassionate care, and the impact of personal experiences on her career. The conversation delves into leadership in healthcare, the significance of vulnerability and trust for leaders. Nikki emphasizes the need for kindness and human connection in healthcare, sharing her insights on building relationships and fostering a supportive environment for both patients and staff. Hope you enjoy this wonderful look at leadership and building a culture of care!
Key Moments
- 00:00 – Introductions
- 00:58 – Nikki Helms’ Professional Experience
- 02:35 – The Call to Nursing for Nikki
- 08:38 – Get to Know You Questions
- 10:50 – Leadership Lessons from Nursing
- 15:50 – Biggest Challenge for a Team
- 21:40 – Miraculous Moments in Healthcare
- 26:45 – A Message of Kindness to the World, “In a world where you can be anything, be kind.”
- 27:30 – Closing Remarks and Thank Yous
Resources for you:
- More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
- Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/
- Connect with Nikki on LinkedIn: http://linkedin.com/in/nikki-helms-dnp-mba-rn-ccrn-k-04900716a
- Learn more about Marcus’ Books: https://marcusengel.com/store/
- Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcast
- Subscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast
Learn More About Nikki Helms:
Nikki Helms is a committed nurse and healthcare leader with over a decade of experience spanning leadership roles, critical care, and patient experience. Her dedication to making healthcare more compassionate stems from numerous personal experiences, fueling her drive to improve communication, reduce medical errors, and cultivate empathy in every patient encounter. Nikki holds a Doctor of Nursing Practice in Health Systems Leadership and an MBA in Healthcare Administration. She believes that fostering human connection not only improves patient outcomes but also enhances care quality and boosts employee morale.
Date: 12/16/2024
Name of show: Compassion & Courage: Conversations in Healthcare
Episode number and title: Episode 159 – The Power of Vulnerability in Nursing